Your information privacy is fully protected

1. Introduction and Purpose

jetbin77 is a safe and trusted online betting and casino platform for players in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting their personal information.

This Privacy Policy explains what information we collect from you, why we collect it, how that information is used and kept safe, and what rights you have. This policy applies to all pages of the site, the mobile version, and all services offered by jetbin77.

We use SSL encryption and modern data security technology to keep your information safe. All operations at jetbin77 are conducted in line with fair play principles.

2. Information We Collect

jetbin77 may collect your information in various ways. Below is a detailed breakdown of the types of information we collect:

2.1 Registration and Account Information

When you create an account on jetbin77, we collect the following information:

• Full name and date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• Preferred payment method (bKash, Nagad, Rocket, Upay)
• Username and password (stored in encrypted form)

2.2 Identity Verification (KYC) Information

We carry out an identity verification process to provide secure services and prevent fraud. Information collected during this process may include:

• National ID (NID) or passport copy
• Proof of address
• Information related to ownership of the payment method

2.3 Transaction Information

When you carry out deposit, withdrawal, or betting activity on the jetbin77 platform, a record of those transactions is kept.

2.4 Technical Information

When you visit our website, the following information may be collected automatically:

• IP address and device information
• Browser type and version
• Time of site access and session information
• Behavioral data collected through cookies and tracking technology

3. Purpose of Using Information

jetbin77 uses your information only for lawful and necessary purposes. Below is an explanation of why we use this information:

1. Account management: To handle all activities related to your registration, login, and account.
2. Payment processing: To securely complete deposits and withdrawals through bKash, Nagad, Rocket, and Upay.
3. Age verification: To ensure that only those aged 21 or above are permitted to use the platform.
4. Fraud prevention: To verify information in order to protect account security and prevent money laundering.
5. Customer support: To assist you through 24/7 live chat and email.
6. Service improvement: To continuously improve our platform and gaming experience.
7. Promotional communication: With your consent, to inform you about bonuses and offers.
8. Responsible gaming: To monitor your gaming behavior and provide support when needed.

4. Cookies and Tracking Technology

Cookies are used on the jetbin77 website to improve your experience. A cookie is a small text file that is stored on your device.

4.1 Types of Cookies

• Essential cookies: These ensure the core functionality of the site (login sessions, security). They cannot be turned off.
• Performance cookies: These analyze how you use the site and help improve its speed and performance.
• Preference cookies: These remember your language, currency, and other preferences.
• Marketing cookies: These display relevant advertisements based on your interests.

You can control or disable most cookies by changing your browser settings. However, disabling essential cookies may cause some important features of the site to stop working.

5. Information Sharing and Disclosure

jetbin77 does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared to complete transactions through bKash, Nagad, Rocket, and Upay.
• Technology partners: With trusted technology companies that help operate the site, under strict confidentiality agreements.
• Legal obligations: To respond to court orders or lawful requests from competent authorities.
• Fraud prevention: To protect account security and investigate criminal activity.

6. Information Security Measures

jetbin77 takes industry-standard security measures to protect your information. Our security framework is as follows:

• SSL/TLS encryption: All data transmission is secured with 256-bit SSL encryption.
• Secure password storage: Passwords are stored in encrypted form using hashing technology.
• Access control: Only authorized staff can access user information.
• Regular security audits: Regular security reviews are carried out to identify system vulnerabilities.
• Firewall protection: Advanced firewall systems are in place to prevent unauthorized access.

However, no transmission of information over the internet is entirely risk-free. We strive to ensure the highest level of protection, but no system is completely impenetrable. You are therefore also advised to keep your login details confidential.

7. Data Retention Period

We retain your information only for as long as necessary. The retention policy for different types of information is as follows:

• Account information: For the entire period the account is active and, after account closure, in accordance with regulatory requirements.
• Transaction records: For the period required to comply with financial regulations.
• KYC documents: For identity verification purposes and in accordance with legal requirements.
• Log data: Generally for up to 12 months, for security and analytics purposes.

Even after your account is closed, some information may be retained for a defined period for legal, regulatory, or security reasons.

8. Your Rights

As a user of the jetbin77 platform, you have the following rights over your own information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: If any of your information is incorrect, you may request that it be corrected.
• Right to deletion: In certain circumstances, you may request that your information be deleted.
• Right to restrict processing: In some cases, you may request that the processing of your information be limited.
• Right to withdraw consent: You may withdraw consent given for marketing communications at any time.
• Right to complain: If you are not satisfied with how your information is managed, you may contact us.

To exercise any of the above rights, please contact our support team via 24/7 live chat or by email.

9. Protection of Minors

jetbin77 strictly follows a 21+ age policy. Our platform is for those aged 21 or above only. We do not knowingly collect any information from minors.

If we become aware that a user is under the age of 21, we will immediately close their account and delete the information collected.

10. Third-Party Links and Services

The jetbin77 platform uses some third-party services, including payment gateways and game providers (such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming). These providers have their own privacy policies.

When completing transactions through bKash, Nagad, Rocket, and Upay, the terms and privacy policy of those services will apply. We are not responsible for the information management practices of third parties, but we work only with trusted and secure partners.

11. International Data Transfer

jetbin77's servers and technology infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we always guarantee that it will be kept protected in accordance with this privacy policy.

For international data transfers, we ensure the necessary contractual safeguards and technical security measures are in place.

12. Changes to This Policy

jetbin77 may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice of the changes will be displayed when you log in to the site.
• The "Last updated" date on this page will be changed.

Continued use of the platform after an update will be taken as your agreement to the new policy. You are therefore advised to review this page regularly.

13. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy or the management of your information, please feel free to contact us: